vireal Privacy Policy

Last Updated: 14/06/2026

1. Introduction

vireal ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you purchase or use our Discord server creation and related services.

By using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information:

Information You Provide

Discord username and user ID
Payment-related information (processed by third-party payment providers)
Project requirements and server setup requests
Communications sent through support tickets or direct messages

Information We Automatically Receive

Basic transaction information
Service usage records
Discord server-related information necessary to complete your order

3. How We Use Your Information

We use collected information to:

Provide and deliver our services
Communicate regarding orders and support requests
Verify payments and prevent fraud
Improve our services and customer experience
Comply with legal obligations

4. Information Sharing

vireal does not sell, rent, or trade your personal information.

We may share information only when:

Required by law or legal process
Necessary to protect our rights, users, or services
Working with payment processors or service providers involved in fulfilling your order

5. Data Storage and Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information only for as long as necessary to:

Provide services
Resolve disputes
Enforce agreements
Comply with legal requirements

Information may be deleted upon request unless we are legally required to retain it.

7. Third-Party Services

Our services may involve third-party platforms, including Discord and payment processors. Your use of those platforms is governed by their respective privacy policies and terms.

8. Children's Privacy

Our services are not intended for individuals under the minimum age required by Discord's Terms of Service. We do not knowingly collect personal information from children.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where legally permitted

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective immediately upon publication of the revised Privacy Policy.

11. Support and Contact

For any questions, concerns, or requests regarding this Privacy Policy, you must create a support ticket in the official vireal Discord server:

Discord Server: https://discord.gg/a8eesHGqYB

By using vireal's services, you acknowledge that you have read, understood, and agree to this Privacy Policy.